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I would instead use it in a more limited environment and building on top of other answers given in the thread combine it with "Request Delivery Receipt" as it better serves you. Given that the original question was about use of this setting for "all" emails, I must answer no. The problem with this kind of policy in the way it is implemented by MS Exchange, is that it is not possible to differentiate between mails sent internally to a team, inside the company, and to external customers or providers. Wallace has made very good points about how this feature is used and understood by the team. It would be highly desirable that the team agrees with the policy or at least doesn't feel uncomfortable being ruled by it, what is easier is if the policy is properly communicated including reasons and benefits. Managing goes both ways: from your boss to you, and from you to your boss.Īny policy must have a reason and must be communicated to the team that these policies apply.
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So I have some bad memories left over from some petty machiavellians. I have also worked in places were read receipts were used as part of the documentation used to show that someone wasn't doing their job, in order to get them fired. It smacks of being unable to decide what is important (and what isn't) by claiming everything is a number one priority. Personally, I am bothered by people who put read receipts on everything. While this comes across as "passive agressive" on both our parts (the read receipt, as well as the rule), I find that the folks who are always demanding receipts are also asking complicated questions that require research and long responses. I then only check the stuff once per day, setting aside a block of time (usually an hour) each day for them, rather than click on their email every time it arrives.
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If someone turns on "request read receipt" then I set up a rule to route all their messages to a sub folder with their name. I also think Mark's answer is great: asking for a receipt doesn't absolve you responsibility to follow up. It seemed like a good idea at the time, but was so abused by spammers as a tracking device, that most mail systems and clients turn these notifications off by default. Many others have indicated that mail receipts in general is a feature left over from the more innocent (less spam) days of the 80's and 90's. Regarding clients: just because you use Outlook, it's not reasonable to assume your clients will.